Why do I need an account?
Your account is your personal portal where you can place orders, manage your account profile, (including changing/updating your password) and view past order history. NOTE: You must have an account to order a report.
How do I change my account information?
Log into your account and then select the "My Account" tab in the purple bar at the top of the page and then select the "User Settings" link on the bottom of the navigation bar on the left side of the screen.
What if I cannot remember my password?
If you have an account at WeatherForensics.com but cannot remember your password, click here and our system will assign a temporary password and send an email to the email address associated with the account. Once you receive the temporary password, log into your account and then you can go to the "User Settings" link at the bottom left of the "My Account" page. From there you can change your password.
Is a credit card required to open an account?
No. Registering for an account does not require any credit card information. A credit card is only required at order placement (unless you have an approved Net30 billing account, in which case, a credit card is never required).
When can I expect to be invoiced or see charges on my credit
WDT’s Weather Forensics bills upon order completion for most products and delivers the invoice or sales receipt via email. For customers paying by credit card, your credit card is authorized at the time the order is placed, but it is not charged until the order has been completed. If the order cannot be filled, the authorization is removed.